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Updated 29 June, 2022


Who we are

We are Wales Tech Week, part of the Technology Connected family which is a trading name of ESTnet Ltd, a company, registered in England & Wales whose registered office is at Trade Street Desk, 14 Trade Street, Cardiff, CF10 5DT, company number 04016265.

What we do

Wales Tech Week is a networking event and conference for the technology community, organised by Technology Connected. This and any related events, physical, and virtual, are referred to as the “Event(s)”.

Structure of terms

The agreement is between us and the person who completes the relevant Event registration form (“you” or “your”). Your agreement with us consists of the terms for:

  1. Our relationship with you
  2. General terms (Delegates & Attendees)
  3. Exhibitor terms
  4. Additional policies:
    1. Privacy Policy
    2. Cookie Policy
    3. Code of Conduct

Collectively, the ‘Terms’.

Our Relationship With You

Privacy Policy

We are committed to protecting your personal information and our Privacy Policy is referred to and incorporated as part of these Terms. The Privacy Policy explains the types of information collected, stored, shared and processed in connection with the relevant Event, how and why we use such information, who we share it with and your legal rights. Read it in full here.

Your agreement with us

You should read this document carefully. These Terms govern your online registration, attendance at and/or participation at Events physically and virtually. By registering for Events you agree that you have read and accepted these Terms and agree to be legally bound by them. If you do not wish to be bound by these Terms, please do not register, attend or participate in the Events.

Registering on behalf of someone else

If you are registering on behalf of another person, it is your obligation to make sure that the person attending is aware of these Terms and accepts them. By completing and submitting the registration form you are representing and warranting that you have made the person attending aware of these Terms and that they have accepted these Terms.

Changes to these Terms

These Terms apply to you from the date of publishing and until these Terms are superseded by a new version. We may update these Terms at any time for legal or regulatory reasons, or to reflect changes in our services or business practices. Any amended Terms will be posted on this website.

Contact us

We have done our best to explain things clearly for you in this document but if you have any questions, please let us know.

Our contact address is Technology Connected, Trade Street Desk, 14 Trade Street, Cardiff, CF10 5DT.

For questions about registration or assistance with any registration problems, please email walestechweek@technologyconnected.net

If you have any other questions or concerns you may contact us at avril.lewis@technologyconnected.net

General terms (Delegates & Attendees)

1. Admittance to Events

We, in our sole discretion, and without any liability or obligation to refund, reserve the right to refuse admittance to or to eject from the Events anyone that we determine:

You agree to comply with all applicable laws in connection with your attendance or participation at Events.

2. Changes or cancellation of an Event

We do our best to ensure that Event programmes, speakers, topics and venues and dates are correct at the time of publishing. However, circumstances beyond our control may necessitate substitutions, alterations, postponements, or cancellations to the content, format, themes, name, performers, hosts, moderators, venue, timings, or dates of an Event. 

We reserve the right to do so at any time and will not be liable to you for any cost incurred by you as a result (including, without limitation, travel, accommodation, and other expenses).

We will endeavour to notify you as soon as reasonably practicable of any substitutions, postponements, or changes by posting the updated information on www.walestechweek.com

If a Wales Tech Week conference or Event is postponed, attendees will be provided with substitute passes to the Event(s) for its later date. No refunds will be provided for postponements.

In the unlikely event of cancellation of an Event, our total aggregate liability to you is limited to the refund of paid fees that remain after credit card and payment processing fees have been incurred and deducted, and we will not be liable to you for any expenditure, damage or loss incurred by you because of the cancellation.

3. Photography, audio and video recording

Any use of photographic, audio, video or other recording equipment at an Event is strictly limited, unless it is approved by us in writing in advance.

By attending Wales Tech Week Events you acknowledge and agree that the Event (or any part of it) may be photographed or recorded by us or our partners. 

You agree to permit us, or any third party licensed by us, to use, distribute, broadcast, or otherwise globally disseminate your likeness, name, voice and words in perpetuity in television, radio, film, newspapers, magazines and other media now available and hereafter developed, both before, during and any time after the Event, and in any form, without any further approval from you or any payment to you. This grant includes, but is not limited to, the right to edit the media, the right to use the media (alone or together with other information), and the right to allow others to use or distribute the media.

4. Your attendance at an Event

You are responsible for advising us at the time of making your booking regarding any special access requirements you require at the Event.

You are responsible for arranging your own appropriate insurance cover in connection with your attendance or exhibition at our Events. We and our related company will not be liable for any injury or damage to any person or to any real or personal property however caused (except for death or personal injury as a result of our negligence or for any other type of liability that cannot by law be excluded or limited).

During the Event(s), you shall conduct yourself in an orderly manner and shall not act in any manner which causes offence, annoyance or inconvenience to other Attendees. 

Attendees shall not promote, advertise or solicit for business in a manner which, in our sole discretion, is deemed unacceptable. We reserve the right to remove from the Events any attendee who we consider in our reasonable opinion contravenes applicable laws or regulations or our policies and procedures or those of the Events venue, is likely to cause offence or annoyance or is otherwise inappropriate or does not comply with these terms.

5. Refunds and cancellations

Your ticket remains our property and is a personal revocable license, which may be withdrawn. Admission to Events may be refused at any time upon a refund of the printed registration price.

If you are eligible under applicable law to avail of a right to cancel your purchase of a ticket within 14 days without giving any reason and to receive a reimbursement of payments, you need to notify us in writing of your decision to cancel your ticket within 14 days of the day the contract for distance selling was concluded. The refund will be made in the same form as the original payment was received (for example, a credit card payment will refund to the same credit card account number).

All purchases of tickets are non-refundable in their entirety after the end of this 14 day ‘cooling off’ period. You acknowledge that all refunds are subject to deduction of a £10 transaction fee or as otherwise advised). Our ticket promotions sometimes include a processing fee. This processing fee is non-refundable in its entirety.

6. No reselling

Wales Tech Week tickets you purchase are for your own personal use or that of your business/organisation only. Tickets may not be resold under any circumstances, including but not limited to use as part of any promotion or competition. 

Reselling or otherwise transferring your ticket, not in accordance with the Terms, will void the ticket and the ticket holder will not gain entry into the Event. Where there has been any resale or attempted resale of any tickets (or any other breach of this term), we reserve the right to cancel the relevant tickets with immediate effect.

We reserve the right to cancel any ticket purchase made by any person or body whom we reasonably believe to be associated with any ticket reselling or ticket broker.

7. Event App

You must complete a Wales Tech Week app profile once this is available and your profile will be discoverable and visible in the app to other Event attendees. By using the app you agree to the website terms and conditions and our privacy policy.

8. Visa entry requirements

It is your sole responsibility to take care of UK entry visa requirements. If you require an entry visa to attend, speak or exhibit at the Events, you must allow sufficient time for the visa application procedure.

In the event you are not granted a visa, we are under no obligation to refund your ticket unless you are eligible under applicable law to avail of a right to cancel your purchase of a ticket within 14 days of the day the contract for distance selling was concluded.

9. Intellectual property rights

All intellectual property rights in and to the Wales Tech Week conference, related Events, content, and all materials distributed at or in connection with the Events are owned by us, our related companies, and/or the partners, sponsors or speakers attending the Events. 

You must not reproduce or allow anyone one to reproduce trademarks or materials distributed by or on behalf of us at an Event for any reason, without our prior written permission.

Nothing in these Terms shall vest in you any legal or beneficial right in or to any intellectual property rights owned or used under license by us or our related companies, or grant to you any right or license to any other intellectual property rights of us or our related companies. All such intellectual property rights shall remain the exclusive property of us and our related companies.

It is strictly forbidden for any company, organisation, or person to attempt to host or organise any event in conjunction with, contiguous to, or purporting to be related to Wales Tech Week or its affiliates without the express prior permission and cooperation of us. We reserve their right to take such action (legal or otherwise), including a claim for damages as we, in our sole discretion, deem appropriate in the circumstances.

10. Acceptable Use

When accessing and using any Wales Tech Week website, subdomain, or app you are prohibited from:

We may terminate or restrict your use of our App if you violate these Terms or are engaged in illegal or fraudulent use of the App.

12. Your Contribution and Messages


We may permit you to send messages and other communications to us or to other users via the website or Events app (“Messages”). You are solely responsible for your Messages and the consequences of sending them, and expressly release us and agree to hold us harmless, from all and any liability arising from your Messages. You grant us (and we accept) a global right to use, store, and reproduce your Messages for the limited purpose of facilitating sending them to your chosen recipients (and we may also use third party service providers to facilitate the sending of your Messages). You represent and warrant that your Messages will not infringe any third party right of others.

Your Contribution

We may permit your sharing and publishing of your content to the Event(s) (such as workshop or other public contributions to the Event) subject to these Terms and Conditions and our Privacy Policy (“Your Contribution”) and you grant us a worldwide, irrevocable, non-exclusive, royalty-free, perpetual right to use Your Contribution in relation to the Events. 

You understand that you are responsible for Your Contribution and it may be publicly available and You agree to waive any moral rights in Your Contribution. We have discretion whether to publish your Your Contribution and we reserve the right without further notice to you, to monitor, censor, edit, remove, and/or delete any and all of Your Contribution at any time which we believe to be in violation of these Terms of Use, our Content Guidelines and our Anti- Harassment policy. 

We reserve the right to access, read, preserve and disclose any Your Contribution or any other information that we obtain in connection with the Event(s) as we reasonably believe is necessary to: (i) satisfy any applicable law, regulation, legal process, subpoena or governmental request; (ii) enforce this Agreement, including investigation of potential violations of it; (iii) detect, prevent or otherwise address fraud, security or technical issues; (iv) respond to your user support requests; or (v) protect the rights, property or safety of us, our users or the public.

You are not permitted to engage in or attempt to engage in any activity in breach of the Terms of Use, this includes:

13. Warranties

To the extent permitted by the applicable law, we disclaim all warranties or conditions, either express or implied, or any part of them in respect of any aspect of an Event or any related materials. You acknowledge and agree that in accepting these Terms you have not relied on any representation or warranty that is not expressly included in these Terms and you agree that you shall have no remedy in respect of any misrepresentation which has not become a part of these Terms.

14. Limitation of Liability

You acknowledge and agree that views expressed by speakers at or in connection with the Event(s) are their own and we do not accept any responsibility or liability for any advice given or views expressed during or in connection with the Event(s).

Materials shared or distributed at or in connection with the Event(s) are intended for information purposes only and should not be relied upon by you or others. We and our related companies do not provide any guarantees, conditions or warranties that the materials are complete or accurate and do not accept any responsibility or liability for reliance by you or any person on any aspect of the Event(s) and/or any information provided at the Event.

To the fullest extent allowed by applicable law:

(a) we and our related companies shall not be liable to you whether in contract, tort (including for negligence), misrepresentation, restitution or otherwise for any for any loss of profits; loss of sales or business; loss of agreements or contracts; loss of anticipated savings; loss of income; loss of opportunity; loss of or damage to goodwill; loss of use or corruption of software, data or information; and/or similar losses or pure economic loss, or for any indirect or consequential loss, costs, damages, charges or expenses however arising under or in connection with the performance or contemplated performance of the Terms, even if we had been advised of the possibility of same in advance; and

(b) subject to paragraph (c) (below), our total aggregate liability in contract, tort (including negligence), misrepresentation, restitution or otherwise, arising under or in connection with the performance or contemplated performance of the Terms is limited to the total amount paid by you to us for your ticket to participate and access the Event(s), after the payment of any processing fees or bank charges applicable.

(c) Nothing in these Terms purports to exclude or limit liability for any fraudulent statement or act or in respect of any liability that cannot be excluded or limited under applicable law.

15. Indemnity

It is possible that the Event(s) may not be available may not be available at any given time due to (a) power or server outages or issues (b) update or maintenance periods (c) as a result of a war, acts of God, flood, drought, earthquake or other natural disaster; (d) epidemic or pandemic; (e) terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations; (f) nuclear, chemical or biological contamination or sonic boom; (g) any law or any action taken by a government or public authority; (h) collapse of buildings, fire, explosion or accident; (i) any labour or trade dispute, strikes, industrial action or lockouts; (j) non-performance by suppliers or subcontractors; (k) interruption or failure of utility service and/or (l) electronic or communications failure. We will take reasonable efforts to provide you with notice of interruption to the Event(s). Where the Event(s) is unavailable for reasons beyond our control, we shall have no liability to you.

We are not liable if the Event is, in whole or in part, cancelled, rescheduled or postponed, or for any failure or delay to perform our obligations under these Terms, if such event results from anything beyond our reasonable control (for example (a) power or server outages or issues (b) update or maintenance periods (c) as a result of a war, acts of God, flood, drought, earthquake or other natural disaster; (d) epidemic or pandemic; (e)terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations; (f) nuclear, chemical or biological contamination or sonic boom; (g) any law or any action taken by a government or public authority; (h) collapse of buildings, fire, explosion or accident; (i) any labour or trade dispute, strikes, industrial action or lockouts; (j) non-performance by suppliers or subcontractors; and (k) interruption or failure of utility service , (l) electronic or communications failure y) or anything else that renders performance of the Event, in whole or in part, impracticable, illegal or impossible.

16. Force majeure

We are not liable if any Events are, in whole or in part, cancelled, rescheduled or postponed, or for any failure or delay to perform our obligations under these Terms, if such event results from anything beyond our reasonable control (for example, natural disasters, flood, fire, acts of terror, war, labour strike, extreme weather malicious damage, compliance with any law or governmental order, or mechanical, electronic or communications failure or degradation, or any other emergency) or anything else that renders performance of an Event, in whole or in part, impracticable, illegal or impossible.

17. Governing law and jurisdiction

This interpretation, formation and operation of the Terms and all non-contractual obligations arising from or connected with them shall be governed by and construed in accordance with, and all disputes between the parties arising out of or in any way relating to the Terms or any disputes between the parties in any way connected with the subject matter of these Terms (whether contractual or non-contractual) shall be governed by, the laws of England & Wales.

Nothing contained in the Terms shall limit our right to bring enforcement proceedings in another jurisdiction or to seek interim, protective or provisional relief in the courts of another jurisdiction.

18. Attendee Ticket Terms

Tickets and pricing

You will find details of attendee ticket pricing and fees for an Event on the tickets page. Ticket prices for any Event(s) are correct at the time of publication.

We reserve the right to change the ticket prices at any time but any changes will not affect tickets that have already been purchased.

A valid ticket entitles you to entry to the relevant Event as an Attendee, but does not include any requirements associated with travel to or from the Event or any accommodation costs incurred and we shall have no liability for such costs or expenses.


Once a ticket transaction has been completed successfully, the ticket(s) are delivered in digital soft-copy via email to the email address provided by the Attendee. For some ticket types it may be necessary to complete required information such as the organisation name or tax identification number before the tickets can be issued.

The ticket acts as a receipt for the transaction and can be used to gain entry to the Event(s) listed on the ticket. 

All tickets must be assigned to an Attendee, and all Attendee details must be complete within 30 days of receipt of your ticket. For the avoidance of doubt, this includes name, job title, company name and a passport style photo. 


We may from time to time offer certain discounted ticket promotions to encourage attendance at Events. We are not obligated to offer any discounts for a particular Event and reserve the right to chance or withdraw a discount offer at any time in our sole discretion.

Ticket name changes

If an Attendee finds that they cannot attend any Event(s) they must notify us as soon as possible (and in any event no later than 7 days before the commencement of the Event) by email at: anna.simmonds@technologyconnected.net and request a name change on their ticket. We may in our absolute discretion allow the name change. 

Service animals

Please note there are no pets or animals permitted, except service animals.

Age limitation

All attendees under 18 years of age* must be accompanied by an adult chaperone to attend the Wales Tech Week conference or any related Events. Evening events are strictly over 18 in all circumstances. Youth Attendees may attend the Event subject to the following requirements:

16-17 years

Must purchase Youth Ticket and be accompanied by a ticketed adult chaperone for the duration of the Event.

Exhibitor terms


We offer space at Wales Tech Week to Exhibitors, including relevant partners and sponsors when included in their package, who wish to occupy a location at the Event and operate a stand where they can exhibit their goods or services to attendees (an “Exhibit”) at agreed times, subject to these Terms.

The space allocated will include a branded Stand organised through Wales Tech Week’s chosen Stand provider. If the Exhibitor wishes to use their own stand this must be agreed with us in writing.

The Exhibitor is only permitted to conduct business from its allotted Space and shall not canvass, promote, advertise or solicit for business in any other area of the Event without our express prior written consent.

The Exhibitor is prohibited from sub-letting the Space without our express prior written consent. If and to the extent that the Exhibitor is permitted to sublet the Space, the Exhibitor shall remain responsible for the Space and shall be liable for any breach of these terms by any party to whom the Space is sublet.

The Exhibitor shall not canvass, promote, advertise or solicit for business on behalf of unrelated Third Parties without our express prior written consent.

The Exhibitor’s operation of the Exhibit at the Event shall be carried out in full compliance with these Terms.

Location of exhibits

We retain the right in our absolute discretion to relocate the Exhibits and/or require the Exhibitor to occupy an alternative Exhibit within the specified site at the Event where we deem it to be necessary in the best interests of the Event or as may be required on security, health & safety grounds or otherwise.

Standard of upkeep

The Exhibitor must keep and maintain the interior, exterior, the fittings and equipment installed at the Exhibits in clean, orderly, sanitary and good repair.


The Exhibitor is responsible for the disposal of all waste products and rubbish and for taking off-site all rubbish generated by it. If required, the Exhibitor shall provide litter bins for the use at the Event which the Exhibitor must remove from the site at the end of each day. The Exhibitor is also responsible for the periodic clean-up of tables and floors in their Exhibit area and the surrounding area.


We permit the Exhibitor to operate the Exhibit between the hours as communicated from time to time. The Exhibitor must ensure, to the complete satisfaction of us, that all Exhibits and rubbish are completely dismantled and removed off-site each day of the Event. The Exhibitor is not entitled to permit anyone, other than its personnel or those having business with the Exhibitor, to have access to the Exhibit area.

Health and safety and security

All Exhibitors must consider health and safety when exhibiting, particularly if providing any products or hands-on displays as part of their stand. Placement of any bins, cables, furniture, and other items must not compromise or block safe access to and/or around the Stand.

The Exhibitor must observe and comply with, and ensure that its staff engaged at the Exhibits observe and comply with, all instructions and directions given by or on behalf of us or venue management, and with our and venue management’s rules and regulations as communicated from time to time. 

The Exhibitor must not damage or allow its employees to damage the venue that is hosting the Event, the Exhibit, or any part thereof. All Exhibitor personnel on site must always wear identification badges and must not enter any restricted areas.

Provided equipment by us

All equipment (screens, laptops, cabling and other electronic equipment, rooms, furniture etc.) supplied by us at the Event are on a rental basis and no exchange, transfer or refund of ordered items on-site will be permitted. Any complaint regarding rented items or installation must be lodged by contacting us before the opening of the Event. In respect of items rented on the day, items should be inspected immediately and tested to ensure they work. Otherwise, all items are deemed to be received in good order and condition.

Exhibitors must pay for all damages or losses to equipment supplied to them. The equipment must be insured by the Exhibitor, who will remain liable until our authorised staff have collected the equipment. In case of non-return, the Exhibitor will be required to reimburse us for the full cost of the equipment at the original insurance value.

Cancelled orders are not refundable. Non-standard items may be offered on request, subject to a separate quotation, and are subject to the same terms.

Nothing in these Terms creates or deems to create the relationship of landlord and tenant between us and the Exhibitor nor should these Terms be construed as creating a transfer of a property interest to the Exhibitor nor any greater interest in the Event in favour of the Exhibitor.

Exhibitor insurance

Each Exhibitor must appoint and maintain with an insurer of repute the level of insurance as set out in the Exhibitor or Partnership Agreement, and upon request shall produce to us evidence of the current policy of such insurances and receipts for the premiums payable thereof. Failure to make provision of such evidence to our satisfaction will permit us to immediately terminate these Terms and your right to Exhibit at the Event.

Additional Terms

You are also subject to the following policies which govern your access to and use of the Website, the App and the Event: