Monday 24 November, 3pm-4pm, Room 3A, ICC Wales

In today’s complex digital landscape, transformation success depends as much on people as it does on technology. Legacy systems continue to hinder productivity, burn out staff, and erode trust — particularly in sectors under pressure to deliver more with less. But replacing outdated infrastructure isn’t enough. True transformation requires a human shift: aligning technology choices with the needs, goals, and realities of the people who depend on them.

This session explores:

  • – How a human-centred, outcomes-driven approach to cloud transformation can turn ambition into sustained success. 

  • – How organisations can modernise confidently while maintaining control, compliance, and compassion, drawing on real-world insights.

Ultimately, this is a conversation about more than infrastructure. It’s about how technology serves people — not the other way around. Whether you’re tackling legacy systems, navigating cultural resistance, or striving for sustainable innovation, this session offers a roadmap for achieving cloud transformation that lasts — secure, agile, and undeniably human.

Meet the Speakers


Partnered by

Founded in 1976, CGI is one of the largest IT and business consulting services firms in the world. We are insights-driven and outcome-based to help accelerate returns on your IT and business investments. Combining human ingenuity with the power of technology, we help clients accelerate ROI-led digital transformation.